Join our winning team!

DEK  Technologies  is  a  professional  organization  that  places  high  value  on  people  and  the  individual competence  that  they  contribute.   People enjoy working at DEK.  They enjoy the team camaraderie, flexibility, opportunities for travel, and feeling part of the company’s success. Come and be proud to be an integral part of helping our international customers develop the latest products that are sold globally and used by millions of people around the world. With  offices  situated  in  Melbourne  Australia,  Stockholm  Sweden,  Rome  Italy,  and  Ho  Chi  Minh  City Vietnam,  you  too can  be a  key  part of  our  success.

 At DEK Technologies you will find yourself in an exciting career with:

  • Attractive, competitive salary and incentives
  • Opportunities for short and long-term training/work overseas
  • An excellent working environment in developing tomorrow’s features
  • Open and honest culture where people are valued, treated fairly, trusted and empowered
  • Training and career development opportunities
  • 40 flexible working hours per week from Monday to Friday
  • English classes 3 hours a week with qualified foreign teachers
  • Extra 24/7 Health and Accident Insurance
  • Annual health check up
  • Annual company trip
  • Annual family day
  • Sport clubs
  • Music club
  • Yoga class
  • Piano class

Job description

We are looking for an IT Helpdesk to take responsibilities of users support and to work with ICT Teams in Australia and Sweden in relation to network, email and server systems management as well as maintaining all software, hardware facilities to make sure that technical support is properly provided to all staff.

  • Manage and maintain IT infrastructure network and system (Windows servers, devices, software)
  • Monitor the performance of network and system
  • Diagnose and troubleshoot technical issues
  • Maintain technical documentation of network and system
  • Document input and report;
  • Inventory management;
  • Paperwork and document monitoring (delivery notes, …);

Job requirements

A University qualification in Computer Science or a related degree, with:

  • At-least 1-year experiences as IT Helpdesk position, manage assets
  • Experience with computer-savvy and well-versed in Microsoft products
  • Experience in setting up and maintaining system security for Windows servers (windows policy, domain policy, active
  • directory)
  • Ability to multi-task and can work under deadline pressure.
  • Strong interpersonal and customer service skills
  • Passion in developing career in a professional and multicultural work environment
  • Proactiveness, positiveness and high team work spirit.
  • Good English & Vietnamese communication
  • Having following IT-related certificates would be a plus
    • Microsoft products
    • Cisco CCNA
    • Linux

Passionate to develop a career in a professional and multicultural environment? Send us your CV now!

To apply for this job email your details to info-vn@dektech.com.au

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